I am writing to you in response to our recent tennis trip to Malta. I was very pleased with the trip over all and whilst in Malta, it was obvious that the boys were really enjoying themselves and were pleased with the trip too. On my return I asked the boys to fill in a questionnaire regarding their thoughts on the trip, but due to being away from school for two weeks after having given the forms out, I have only received seven responses back. Even with only less than half the questionnaires back, I think it was clear to see that the trip was a huge success and there are consistencies in the aspects of the trip that were liked and disliked. Only one boy did not enjoy himself due to being very homesick. This was his first time away from home in this way and not really any fault of the trip. Looking at the responses, the only thing I would leave out for next time would be the guided tour of Valletta. It didn't seem to be too popular. I personally thought it was good and was pleased that the boys were getting some historical information about the island. They found it a little slow and a little too much like being back at school when they should have been playing tennis perhaps. I am not too concerned that the food and hotel was not rated as highly as it might have been. We were a school party and not after high end accommodation. The hotel was fine for our needs and the staff there looked after us very well. The food, possibly, lacked a bit of variety from one day to the next, but again, was fine, nobody went hungry or got sick. From my point of view, obviously, the several changes to the flights were a little distressing. In addition, your reluctance to sign the appropriate paper work for my school's Trips Officer nearly prevented us from coming. As it had been done for our trip earlier in the year and that trip had been successful, the Trips Officer turned a blind eye (but was not happy). This paperwork needs to be done for each and every trip. This may influence our decision to use your company again should I decide to run another one. This is a shame, as once there, we had a fantastic time and all went well. I would like to thank you, Carmela and George for being terrific hosts and taken such good care of us on our visit. I look forward to visiting Malta again soon. Yours sincerely,